Ministry of Labour and Social Security Confirms Conduct of Ongoing Case Management Visit
Communication Unit
1F North Street, Kingston
Tel: (876) 967-5484
Fax: (876) 948-2831
Wednesday, July 28, 2023
Ministry of Labour and Social Security Confirms Conduct of Ongoing Case Management Visit
The Ministry of Labor and Social Security is reminding beneficiaries of its Social Protection programmes that, as part of its normal Case Management process, Social Workers routinely conduct home welfare visits.
The purpose of these welfare (home) visits is, primarily to:
- confirm the well-being of vulnerable beneficiary groups, particularly young children and the elderly,
- validate the continued eligibility for benefits under the various programme
- confirm the Life Status of benefit recipients and
- to provide technical assistance and oversight of micro-enterprise projects for beneficiaries of entrepreneurship grants
As a precautionary measure to protect the safety of its beneficiaries and staff, the Ministry does not announce routine home visits.
The Ministry is assuring members of the public that all its Social Workers and other agents are provided with Identification Cards, which they are required to have visibly displayed at all times while conducting their duties, and that all employees of the Ministry are required to discharge their duties in strict adherence to the highest standards of professionalism and care.
The Ministry of Labour and Social Security is further assuring the public that it takes the concerns of all its clients and stakeholders very seriously. As an organization of the Government of Jamaica, the Ministry maintains a zero-tolerance to professional misconduct in any form.
Members of the public are encouraged to report any breaches of conduct to the Ministry’s offices by calling 876-676-5694-96 or 876-922-9500-17.
Contact: MLSS Communication Unit (876) 967-5484
|Email: prunit@mlss.gov.jm
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