News Detail

MLSS PR Unit July 12, 2023

Ministry of Labour and Social Security Confirms Conduct of Ongoing Case Management Visit

labour ministry with coat of arms

Communication Unit

1F North Street, Kingston

Tel: (876) 967-5484

Fax: (876) 948-2831

 

 

Wednesday, July 28, 2023

 

 

Ministry of Labour and Social Security Confirms Conduct of Ongoing Case Management Visit

   

The Ministry of Labor and Social Security is reminding beneficiaries of its Social Protection programmes that, as part of its normal Case Management process, Social Workers routinely conduct home welfare visits.

The purpose of these welfare (home) visits is, primarily to:

  1. confirm the well-being of vulnerable beneficiary groups, particularly young children and the elderly,
  2. validate the continued eligibility for benefits under the various programme
  3. confirm the Life Status of benefit recipients and
  4. to provide technical assistance and oversight of micro-enterprise projects for beneficiaries of entrepreneurship grants

As a precautionary measure to protect the safety of its beneficiaries and staff, the Ministry does not announce routine home visits.

The Ministry is assuring members of the public that all its Social Workers and other agents are provided with Identification Cards, which they are required to have visibly displayed at all times while conducting their duties, and that all employees of the Ministry are required to discharge their duties in strict adherence to the highest standards of professionalism and care.

The Ministry of Labour and Social Security is further assuring the public that it takes the concerns of all its clients and stakeholders very seriously. As an organization of the Government of Jamaica, the Ministry maintains a zero-tolerance to professional misconduct in any form.

Members of the public are encouraged to report any breaches of conduct to the Ministry’s offices by calling 876-676-5694-96 or 876-922-9500-17.

 

Contact: MLSS Communication Unit (876) 967-5484
|Email: prunit@mlss.gov.jm
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